Returns & Refunds Policy 

Customer satisfaction is important to us, and we carefully inspect every product before dispatch.

1. Return Eligibility

Returns are accepted only if:

• The product is damaged, defective, or incorrect

• A return request is raised within 24 hours of delivery

• The product remains unused, unwashed, and in its original condition 
• In case of a damaged product, a clear video proof must be recorded and sent to our WhatsApp number to initiate the refund request.

2. Non-Returnable Items

• Customized or made-to-order sarees

• Products damaged due to improper handling by the customer

3. Refund Process

• Refunds are processed only after inspection

• Approved refunds are completed within 7–14 business days

• Refunds are issued to the original payment method

4. Exchange Policy

Exchanges may be allowed based on availability and approval.